How can we help?…..
You can browse the topics below to find what you are looking for. If this still doesn’t help please contact us directly.
Delivery & Returns
Sign Poles
Fixings
Something Else
Delivery & Returns
Yes, when placing your order select ‘collection’ as the delivery method. You will receive an email once your order is ready to collect. Collection is during office hours and only once you have received your email confirming that is can be collected.
This depends on the products on your order. Next to each product is a lead time, it also depends on the delivery method you have chosen. Please contact us on 01902 919649 or email [email protected] if you have any questions.
We’ll email tracking details of your order to you along with your dispatch confirmation. If you are a registered customer you can also find these details by logging into your account and viewing your order history here.
Yes you can return your order, please check our terms and conditions to ensure you are eligible to do so. Click here to see out T&C’s.
If your items are damaged on delivery you need to follow the instructions in our T&C’s. Click here to go straight to out T&C’s
Sign Poles
Yes, not a problem. If you don’t see the length you require on our website please contact us and we will arrange a quote for you. Contact us here.
Yes, our website restricts quantities on poles due to carriage, however if you requirer larger quantities that is no problem please contact us here with your requirements and we will arrange a specific quote for you.
Yes, we can provide a variety of different coloured powder coated posts. Please contact us direct to arrange a specific quote. contact us here.
Yes. If you require a post diameter that isn’t on our website this doesn’t mean that we don’t supply it. Please contact us and we will happily provide you with a quote.
Fixings
No, you can place an order for just one clip if required, it maybe that in some instance you can save money the more products you order, but there is no minimum order quantity.
We stock a large range of fixing clips and in most situations we can supply from stock, in the rare occasion that an item isn’t in stock, you will be advised and the item dispatched as soon as possible. Please contact us on 01902 919649 or email [email protected] if you have any questions.
Yes, where required the sign clips will come with appropriate nuts, bolts and washers. This will be stated in the description of the item. Any questions please contact us here.
Our clips are manufactured from AISI 304 stainless steel alloy. The nuts, bolts and washers are also all made from stainless steel. AISI 304 stainless steel has excellent resistance to a wide range of atmospheric environments and many corrosive media.
Something Else
Yes, you will need to contact us directly via phone or email to arrange for a corporate account to be setup. Company documents such as letter head and company registration number maybe required. Not all account requests are approved, this is subject to financial checks.
Yes, click on the account button in the top right hand corner of the website, underneath the password box is a link ‘Forgot my password’ click it to change your password.
Yes, our website uses SSL certification to ensure your safety whilst using our site.
It is important that all aspects of our website are as secure as possible. This also goes for your passwords. we ensure all passwords created by users on our site are ‘strong’ meaning they are difficult to detect by both humans and computer programs, effectively protecting data from unauthorized access. Passwords are typically case-sensitive, so a strong password contains letters in both uppercase and lowercase.
Yes, we supply a range of fabricated pole products. We also can supply different coloured coatings of poles and clips if required. Please contact us here to enquire.